Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCMED004 Mapping and Delivery Guide
Prepare for mediation

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCMED004 - Prepare for mediation
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm the mediation with participants.
  • Review existing information to assess and confirm the suitability of the dispute for mediation.
  • Provide accurate and relevant information about the mediation processes available.
  • Identify specific needs for co-mediators and others to be involved in the process.
  • Clarify and confirm roles of co-mediators and others involved in the process.
  • Verify that all participants to the mediation understand the sequential steps of the process.
  • Provide clear and accurate information on roles, responsibilities and limitations of individuals and organisations involved.
  • Outline the boundaries of confidentiality and privacy to participants.
       
Element: Gather and analyse information about the dispute.
  • Identify required information to mediate the dispute.
  • Assist and encourage participants to identify and exchange relevant information.
  • Identify gaps in information and communicate with participants and others involved.
  • Provide information to assist participants seek professional support to gain information required.
  • Analyse issues and risks presented prior to the mediation to assess most suitable case management options.
  • Clarify the need to seek advice on legal, ethical and factual complexities of the matter.
       
Element: Assess readiness and commitment to participate.
  • Clarify expectations of participants and assess willingness to commit to process of negotiation and mediation.
  • Assess power differentials between participants based on dispute information and own observations.
  • Assess cultural perspectives that may affect the mediation process.
  • Use security and safety guidelines according to legislative requirements and organisational policies and procedures.
  • Review the intake process, compare with own assessment and respond to situations requiring referral to other internal and external services.
       
Element: Prepare venue and resources for mediation.
  • Prepare venue according to participant needs.
  • Identify and respond to language to accommodate specific needs of the participants.
  • Engage the services of others according to organisation guidelines.
  • Organise equipment, tools and any other resources required to support mediation process.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review existing information to assess and confirm the suitability of the dispute for mediation. 
Provide accurate and relevant information about the mediation processes available. 
Identify specific needs for co-mediators and others to be involved in the process. 
Clarify and confirm roles of co-mediators and others involved in the process. 
Verify that all participants to the mediation understand the sequential steps of the process. 
Provide clear and accurate information on roles, responsibilities and limitations of individuals and organisations involved. 
Outline the boundaries of confidentiality and privacy to participants. 
Identify required information to mediate the dispute. 
Assist and encourage participants to identify and exchange relevant information. 
Identify gaps in information and communicate with participants and others involved. 
Provide information to assist participants seek professional support to gain information required. 
Analyse issues and risks presented prior to the mediation to assess most suitable case management options. 
Clarify the need to seek advice on legal, ethical and factual complexities of the matter. 
Clarify expectations of participants and assess willingness to commit to process of negotiation and mediation. 
Assess power differentials between participants based on dispute information and own observations. 
Assess cultural perspectives that may affect the mediation process. 
Use security and safety guidelines according to legislative requirements and organisational policies and procedures. 
Review the intake process, compare with own assessment and respond to situations requiring referral to other internal and external services. 
Prepare venue according to participant needs. 
Identify and respond to language to accommodate specific needs of the participants. 
Engage the services of others according to organisation guidelines. 
Organise equipment, tools and any other resources required to support mediation process. 

Forms

Assessment Cover Sheet

CHCMED004 - Prepare for mediation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCMED004 - Prepare for mediation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: